COVID-19 Information and Updates
See the latest updates on our response to the COVID-19 pandemic and our resources guide to help you safely navigate your next booking.
What you need to know
We take our members' health and safety seriously. So we have updated our website and policies to provide the best tools possible for you to have a safe booking experience.
We know that each state, county and city are at different stages when it comes to allowing businesses to operate normally. So always follow your local authority's recommendations and requirements when it comes to operating safely.
We have created this page and guides so our members can be up to date on our changes as well as learn some basics on how to operate safely.
We have made updates so our members can continue to experience all the great benefits of using Gofynder while staying safe
We have made updates so you can know what each space is doing.
We have updated our listing options so hosts can share which safety & cleaning updates they have made to their spaces including:
Upgraded Air Filters
Regular Space Cleaning
You can now search and filter listing by health & safety specific features
Hosts agree to the following cleaning standards.
Sweep, mop, vacuum and clean the space (including all equipment) at regular intervals and/or prior to a booking
Supply a hand washing station with soap, warm water, and paper towels or hand sanitizer with at least 60% alcohol
Clean common areas allowing users access to bathrooms and/or locker rooms as local health codes allow
Take the Cleaning Pledge
Gofynder members that take the Cleaning Pledge show their fellow fitness professionals that they are serious about doing their part to keep spaces clean and other members safe.
Safe Practices for Fit Pros
Self-screening at home, including temperature and/or symptom checks using CDC guidelines is recommended
Encourage clients who are sick or exhibiting symptoms of COVID-19 to stay home
Situations when a client should not be coming to the training session:
If a client has symptoms of COVID-19 as described by the CDC, such as a fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting, or diarrhea, OR
If a client was diagnosed with COVID-19 and has not yet been released from isolation,OR
If, within the past 14 days, a client has had contact with someone who has been diagnosed with COVID-19 and is considered potentially infectious (e.g. still on isolation).
It is important for both users and their clients to frequently wash hands with soap and water, including scrubbing with soap for 20 seconds or using hand sanitizer with at least 60% alcohol
More safe practices
Remind clients in advance to bring a face covering and make them available to anyone who arrives without one, if possible.
Encourage clients to bring their own towels and mats and consider disbanding the provision of any facility-provided towels or personal hygiene products.
Instruct your clients to avoid sharing equipment, phones, electronics, and office supplies as much as possible and, where feasible, ensure they have dedicated stations for their personal use. Never share PPE.
Fit pros and clients should wash hands when arriving for a training session, after training with each fitness facility member, after touching their face covering, after using the restroom, and when leaving the facility.
Require your clients to disinfect individual exercise equipment, mats, and machines before and after use with provided disinfecting wipes.
Make sure the physical distancing of at least six feet between clients is respected.
Modifying group training classes to limit the class size to ensure a minimum of six feet of physical distance between clients.
Face coverings can help protect people near the wearer, but do not replace the need for physical distancing and frequent hand washing.
Face coverings must cover the nose and mouth.
Users and their clients should wash or sanitize hands before and after using or adjusting face coverings.
Avoid touching eyes, nose, and mouth.
Face coverings must not be shared and should be washed or discarded after each shift.
Safe Practices for Hosts
Have a plan
Establish a written, workplace-specific COVID-19 prevention plan at every facility, perform a comprehensive risk assessment of all work areas and work tasks, and designate a person at each facility to implement the plan.
Incorporate the Face Covering Guidance into the workplace specific plan and include a policy for handling exemptions.
Identify contact information for the local health department where the facility is located for communicating information about COVID-19 outbreaks among users.
Triage & Screening
Provide temperature and/or symptom screenings for all clients at the beginning of their program and any vendors or contractors entering the facility. Make sure the temperature/symptom screener avoids close contact with users to the extent possible.
Hosts should consider where disposable glove use may be helpful to supplement frequent handwashing or use of hand sanitizer (i.e. triage area, for persons handling commonly touched items).
Facilities should take reasonable measures, including posting signage at all entrances and in strategic and highly-visible locations, to remind users and the public about the use of face coverings and the importance of practicing physical distancing.
Evaluate the existing cleaning and disinfecting protocols for your fitness facility, including reception areas, locker rooms, restrooms, changing areas, and showers and update the cleaning protocols where necessary.
Fitness facilities should be prepared to:
Perform thorough cleaning throughout the day in high traffic areas, such as reception and lobby areas, changing rooms, locker rooms, and break rooms and areas of ingress and egress including stairways, stairwells, escalators, handrails, and elevator controls.
Frequently disinfect commonly used surfaces, including personal exercise machines and equipment, countertops, vending machines, doorknobs, and hand washing facilities.
Follow the complete CDC guidelines for cleaning and disinfection
Cleaning personnel should have enough ventilation (air flow) in areas where they are disinfecting. If cleaning in a bathroom or other small space, make sure the door and windows are propped open.
Ensure that lined, non-touch trash receptacles are available throughout the fitness facility to dispose of used wipes.
Place signage throughout the fitness facility emphasizing basic infection prevention measures, including the importance of wearing face coverings and frequent hand washing.
Wherever possible, install touchless, automatic water dispensers for use with personal, reusable water bottles or single-use, disposable paper cups. Display signage reminding clients that the bottle or cup should not touch the water dispenser.
For any towels, cloth wipes, or other laundered items that are used at the facility, follow CDC guidelines for those items. Provide a closed container where clients can place used towels or other items. Ensure those items cannot be used again until properly laundered either by a commercial laundering service or a laundering process which includes immersion in water of at least 160 degrees Fahrenheit for at least 25 minutes. Store all clean linens in a clean, covered place.
Where possible, do not clean floors by sweeping or other methods that can disperse pathogens into the air. Use a vacuum with a HEPA filter wherever possible.
Consider installing portable high-efficiency air cleaners, upgrading the building’s air filters to the highest efficiency possible, and making other modifications to increase the quantity of outside air and ventilation in offices and other spaces.
Implement measures to ensure physical distancing of at least six feet between and among users and their clients. This can include use of physical partitions or visual cues (e.g., floor markings, colored tape, or signs to indicate to where users and/or clients should stand during check-in at reception areas or when waiting to use equipment).
Space equipment at least six feet apart, with greater distancing for treadmills and other high-exertion aerobic fitness equipment. Equipment can be arranged in an “X” pattern to provide greater distancing. Physical barriers can also be helpful to minimize exposure between clients or segregate exercise areas.
Equip the front desk area with Plexiglas or other impermeable barriers, if feasible, to minimize the interaction between people. Implement virtual, touchless check-in tools, if possible, so that clients do not have to utilize the reception space.
Using one-way foot traffic patterns throughout the fitness facility with visual cues and signs.
Removing communal furniture and/or cordoning off member lounge areas.
Staggering available lockers in locker rooms to maintain physical distancing.
Spacing all equipment and machines at least six feet apart or taking some out of service to achieve physical distancing.